On-line Privacy

Our commitment to protect your information and your privacy extends to on-line banking. While our privacy policies are the same whether you are on line or not, we have extra measures in place to protect your privacy when you bank on-line with NBO NetB@nk.

Personal information collected on-line

The National Bank of Oman provides information about its products and services on the company web site www.nbo.co.om When you are simply browsing this web site, we do not collect, capture, or retain your personal information. When you access NBO NetB@nk you have to first register with our secure web site at https://netbank.natbankoman.com/ and provide basic contact information like your address, phone number, fax number, email address etc. We use this information to contact you for any services or requests related to NBO NetB@nk. You, as the User, agree that the Bank may hold and process Personal Information and all other information concerning your Account/s in connection with your NBO NetB@nk service. This information will be held by the Bank in conformance with the laws of the Sultanate and guidelines prepared by the Central Bank of Oman.

User identification and cookies

In addition to the personal information that you may provide us, this Site may use technology that lets us collect certain technical information like your Internet protocol address, your computer's operating system, your browser type, traffic patterns and the address of any referring Web sites.


Cookies are pieces of data assigned by a Web server to the browser on your PC. Cookies help Web sites recognize return visitors. So, when you return to a Web site you've visited before, your browser gives this data back to the server. Contrary to reports about cookies and on-line privacy, cookies do not contain viruses and most cannot reveal any personally identifiable information about you unless you willingly provide it as a user on a site.

NBO NetB@nk uses cookies to make your on-line experience with NBO NetB@nk richer and more personalized. As a matter of security, we do not embed your customer number, password, or other personal information in our cookies.

We recommend that you complete your on-line transactions and Log off before surfing other sites or switching off your PC. We also suggest that you do not surf to other sites during your on- line banking session.

NBONetB@nk will not work without cookie support on your browser.

You can set your browser to reject cookies. However, if you choose to reject cookies, you cannot bank on line with NBO NetB@nk. If you set your browser to reject cookies, you may not be able to Log on to your favorite sites or use the features you like most within those sites.

Earlier versions of Microsoft or Netscape's browsers may require you to set your browser to reject cookies when you are just browsing and accept cookies when you want to conduct on-line transactions.

Netscape Communicator® or Navigator®: Choose Preferences from the Edit menu. From the Preferences menu, select Advanced, and several cookie options will be listed in the lower right of the menu. There will be options that allow you to accept cookies, request permission before accepting, or disallow cookies completely.

Microsoft Internet Explorer®: Choose Options from the View menu. Choose the Advanced menu and scroll to the "Cookies" section. You will have several options — accept cookies, ask permission before accepting cookies, or disallow cookies. If you have Internet Explorer 6.0, you also have the option to reject third party cookies.

Security During Your On-line Sessions

The information you provide to us on-line is protected by Secure Socket Layer (SSL technology). SSL is the leading security protocol for data transfer on the Internet. This technology encrypts your account information as it moves between your PC's browser and National Bank of Oman's computer systems. When information is encrypted, it becomes nearly impossible for anyone other than National Bank of Oman to read it. This secure session helps protect the safety and confidentiality of your information when you bank with us on-line.

Please note that while there are always risks associated with providing personal data, whether in person, by phone or over the Internet, and no system of technology is completely safe, "tamper" or "hacker- proof", the National Bank of Oman has endeavoured to take appropriate measures to prevent and minimize risks of unauthorized access to and improper use of your personal information. The Bank shall, however, not be liable for any unauthorized or illegal transactions occurring through the use of NetB@nk service.